Privacy Policy

jili 10 ("we," "us," or "our") operates the online gaming platform accessible at jili-10.com and any associated mobile applications (collectively, the "Platform"). jili 10 is the data controller responsible for the personal data of players who register and use the Platform.

This Privacy Policy applies to all personal data collected from players, prospective players, and visitors to the jili 10 Platform. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

By registering an account or using the jili 10 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

jili 10 collects the following categories of personal data:

Identity & Contact Data

• Full legal name as it appears on your government-issued Philippine ID
• Date of birth (for age verification – players must be 21 or older)
• Philippine mobile number and email address
• Residential address in the Philippines
• Government-issued ID number (e.g., PhilSys, SSS, UMID, driver's licence, passport)

Financial Data

• GCash or PayMaya mobile wallet number linked to your account
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where provided for withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps

Technical & Usage Data

• IP address and approximate geolocation at the time of login
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Game history, wagering activity, and account balance history

Communications Data

• Records of live chat conversations with jili 10 support agents
• Email correspondence with jili 10
• Feedback, complaints, and dispute records

jili 10 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 7 for more detail on cookies.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors including GCash, PayMaya, and Philippine banks; fraud prevention data from third-party risk management services.

jili 10 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jili 10 player account.
• Identity verification: To verify your identity and age (21+) as required by applicable regulations and our Terms & Conditions.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
• Platform operation: To provide access to games, record game outcomes, calculate winnings, and maintain accurate account balances.
• Customer support: To respond to your enquiries, resolve complaints, and provide assistance via live chat and email.
• Regulatory compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, data privacy requirements under Republic Act No. 10173, and any instructions from competent regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about jili 10 – but only where you have provided consent to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the jili 10 Platform's features, performance, and user experience.

jili 10 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our contract with you (the Terms & Conditions), including account management, payment processing, and game operation.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC requirements, and data retention obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jili 10 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Fraud prevention services: Third-party risk management and fraud detection providers who assist jili 10 in identifying and preventing fraudulent activity.
• IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on jili 10's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory instruction, including the Anti-Money Laundering Council (AMLC) and other competent authorities.
• Professional advisers: Legal, accounting, and auditing firms engaged by jili 10, subject to professional confidentiality obligations.

All third parties with whom jili 10 shares personal data are required to handle that data in accordance with applicable data privacy laws and jili 10's data protection standards.

jili 10 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

jili 10 uses the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management, login authentication, and security. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to improve your experience on the Platform.
• Analytics cookies: Collect anonymised data about how players use the Platform, helping jili 10 identify areas for improvement. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jili 10 Platform. Most Philippine mobile browsers — including those on Android and iOS devices commonly used in Metro Manila, Cebu, and Davao — allow you to clear or block cookies from the browser's settings menu.

jili 10 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Support and communications records: Retained for three (3) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to twelve (12) months from collection, unless required for longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jili 10's data disposal procedures.

jili 10 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili 10 Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting access to personal data to authorised personnel only.
• Regular security assessments and penetration testing of the Platform's infrastructure.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili 10 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jili 10:

• Right to be informed: The right to know what personal data jili 10 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jili 10 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jili 10's legal retention obligations and legitimate interests.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jili 10 has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact jili 10's Data Protection Officer via the contact details in Section 14. jili 10 will respond to all valid requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

The jili 10 Platform is strictly intended for adults aged 21 years and older, consistent with Philippine regulations governing online casino-style gambling. jili 10 does not knowingly collect personal data from individuals under the age of 21.

If jili 10 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned in accordance with our Terms & Conditions. If you believe a minor has registered on the jili 10 Platform, please contact our support team immediately.

The jili 10 Platform may contain references to third-party payment services such as GCash and PayMaya. These services operate under their own privacy policies, which are independent of this Privacy Policy. jili 10 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your jili 10 account.

jili 10 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

Where changes are significant, jili 10 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the jili 10 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should cease using the Platform and may request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or jili 10's handling of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the competent supervisory authority for data protection matters in the Philippines.